Are you so smart you’re dumb?

High intelligence is not always an indicator of good ability in business. 

I have had the honour of working with many seriously smart people, those with an IQ of 140 - 160 or more, and it is breathtaking to see how some genuinely work at a few levels above the rest of us. When it works well these people make CEO or found successful companies in short order. However, it often goes wrong and I know too many otherwise smart people who are unemployable or in jobs they resent.

While the following apply to all of us, here are a few of my observations for the smarter set (and Engineers with borderline Aspergers too):

1.  In the end it’s all about people. Relationships are important. The ability to persuade others as to the course of action to take is vital. Understanding company politics is important. Many intelligent analytical types see an obvious answer and then get frustrated when others don’t listen. You need to learn to take others on the journey. You need to learn people skills. If you work in engineering, finance or investment banking then I am speaking to you in particular.
2. Learn to stop justifying your decisions, and make the right decision. Too often smart people use their knowledge and verbosity to justify and defend their decisions. I come across this all the time. They put up a bulletproof case for the actions they have taken. This is simply using your intellect to paper over your deficiencies. Learn to take your medicine, and shut up sometimes. 
3. Understand that best practice needs to apply to the average employee, not the smartest. Procedures and processes to run a company should be based on the needs of the average employee. That which may take you a few hours using the latest statistical data science techniques could take days for the average person, if they can do it at all (not that they would be expected to in most cases). Make sure you understand the expectations on the performance of the average employee. 
4. A company can’t run on its smartest people alone. By employing a few smart people a startup company can do a lot in a short period of time. However, for a larger, more mature company smarter people are actually a risk because it is harder to replace them. What a smarter person brings to a company (in theory) is higher productivity and greater understanding of more areas of the business. Any role for that person is by definition tailored to their ability. However, people with a high IQ also tend to get dissatisfied or bored easily and move on to other roles or companies. In other words higher staff turnover and instability often go hand in hand with high IQ employees. 
5. Being rational is not always rational. This is vital to understand. Society and culture run by sets of rules that are not rational. These rules are based on our non-rational side – otherwise known as human nature. The Ten Commandments are rational when you take human nature into account, but are not rational to someone who uses Boolean logic. I often find high IQ people making the equivalent to what I call the drug addict’s excuse  – “I’m just borrowing it, I’ll return it later.”  Remember the old saying that we judge ourselves by our intent and we judge others by their actions. If you rationalise everything you do rather than considering how it appears to others then you are going to piss off a lot of people and be deemed untrustworthy. Learn to do the right thing, not the rational thing. 
6. Learn to accept dumb decisions. Management get paid to call the shots. They may not get them right all the time, but they are accountable for their actions. Once a decision is made, it is made. I see far too many smart people unable to let go of the option they put up which in their mind was better than the option taken. At worst this turns into poisonous rancour and a real “I told you so” attitude at the slightest thing that goes wrong – I also see it as a root cause of depression in some of my smartest friends. Please learn to accept defeat with grace and then back the current course of action, and improve it where you can. You will earn more respect that way than by complaining about how stupid people are. 

Build the company of now rather than the company of the future

I keep seeing criticism of companies for thinking short term and failing to act long term. There is a whole industry of consultants, analysts and authors berating us all for failing to think long term and the evils of short-termism.

If they are simply talking about the lack of planning and failure to take advantage of opportunities for company growth, then I have some sympathy, but if all the focus of your energies on is the future then you won’t eat today.

For example, here is a fictionalised example of a conversation between a friend who is the owner of an innovative web based business and his Board.

Board Member 1: “So, how are the plans going for expansion?”

Board Member 2: “Yes, we know how important it is to grow as soon as possible.”

CEO: “I’m not even looking at it for at least two weeks.”

Board Member 1: (now apoplectic) “What do you mean by that? How can we not be looking at the expansion plans?”

Board Member 2: (also apoplectic) “This is ridiculous. We’ve spent a lot of time developing these plans for you. You have to execute them.”

CEO (who is also the Chair): “Have you quite finished. Yes… thank you. The simple reason is that right now we don’t have the money to pay salaries next week. Our clients are paying late. Our single largest client is using the service but has decided not to pay because they don’t think the full feature set is there. We also got served with a Breach of IP notice by a competitor even though we have been in existence for 3 years longer than them and were using the IP in question before they even started. The tax office has asked for a formal audit starting tomorrow because we paid our tax bill one day late….. Now I’m working 90 hour weeks, I am taking care of all this shit, all the risk capital so far has been mine, despite the fact that you guys were brought onto the Board and given shares because of your ability to raise funds…… Got it? ….. So, when I say I won’t be looking at it for 2 weeks it isn’t a sign of weakness or my incompetence, it is a sign that there aren’t enough hours in the day. It is also a sign that we might not even have a fucking company in a few weeks if I don’t focus on today’s problems…… Now, do you have anything constructive to say at all? …No, I thought not.”

The reality of business is that you have limited resources in terms of time, people and money. By definition most of your decisions are short term and based in the present moment. Many advisors come from the privileged position of never having to make decisions with those serious constraints.

The key is to take advantage of the opportunities that come your way. You need to monetise opportunities. Over time you will see the market change and you will see the product/service needs change. The very best companies may see the big picture trends in advance and plan for it.

The world is now highly competitive and globalised. The good old days of planning long term as it existed in the 50’s and 60’s have been absolutely shattered by the reality of modern business. Or as I put it in another opinion piece – think long term, act short term.

The future is competitive, full of short term opportunities and transactions. It is also going to be a lot of fun.