Tuesday, May 17, 2011

Think like a customer

Pretend you are your own customer.
  • How do I find you?
  • What are your products?
  • How do I buy your products (e.g. contract types, retail locations, etc)?
  • How is the product delivered? (physically for products, or for services by location and resources)
  • Are there any lead times I should be aware of?
  • What are the prices?
  • What are the options and how much do they cost?
  • How do you compare to the competition?

When you look at your company this way then you can better prioritise and find ways to run your business better. 

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