Saturday, November 19, 2011

When no one has the answers everybody has the answer


Let’s talk about what happens when your business isn’t working.

Customers aren’t buying. Your sales strategies have failed. You are running out of cash.

This applies as much to new stores in a bigger company and projects as much as it does to a startup.

If you are lucky all your people will stay calm and carry on. If however you employ normal human beings then 
you are going to some silly politics and potentially destructive behaviours.

We are all taught to be problem solvers at school and university. When things aren’t going well we then apply that mindset to the business.

One person says it is the price, another says it is the sales material, another says it is the lack of sales effort, another says it is poor leadership, another says it is poor systems, and sometimes people just plain blame each other.

Maybe people are right about individual issues, maybe the problem is a mixture of all of the issues, maybe your timing for entering the market didn’t match the economic cycle, or maybe the issue is that your product just plain sucks.

Hey, I don’t have an answer here other than to say that you should look out for the warning signs in your own behaviour and in your people’s behaviour. Find a way to keep people working together and from each other’s throats. 

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