Procedures are great for bigger companies. They allow for consistency of decisions and operations. However, the main reason for procedures is that beyond a certain number of employees the senior management can’t keep control anymore. In other words procedures are enforcing a lack of trust.
As a startup ditch the procedures – your focus is on product and sales. A strong focus on procedures takes away from productivity and reduces moral in the workplace.
Writing procedures also takes up your valuable time which would be better spent on sales – actually making money.
Put in procedures only as necessary as the company grows (e.g. for legal compliance) – and even then keep them as guidelines which rely on the judgement of the people working for you.
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