Take it personally

Failed to make the order you were chasing – then get pissed off.

Failed to meet the deadlines you promised – then get upset.

One of your key staff left – work out how to never be held hostage to a key staff member again.

A competitor just took one of your clients – time to go ballistic – go take one of theirs.

Not growing as fast as you expected – your feeling of failure will spur you on.

Succeeded against the odds – time to party – go and celebrate

Doing better than expected – reward yourself and your people.

Take it personally – the highs are what keeps you in the game and the lows teach you how to do things better.